Privacy Policy

1. Who we are

AKR Tree Services (ABN 96297424658) provides tree removal, pruning and stump grinding services across Melbourne. This policy explains what personal information we collect through this website and how we use it, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information we collect

• Name, phone number, email address and property address submitted via our quote and contact forms
• Photos you choose to upload with a quote request
• Basic technical data (IP address, browser type) collected automatically for security and analytics purposes

3. How we use it

We use the information you submit to prepare quotes, respond to enquiries, and schedule work. We do not sell your personal information to third parties.

4. Storage & security

Submissions are stored in our database and are only accessible to authorised staff. We take reasonable steps to protect this information from misuse, loss and unauthorised access.

5. Third parties

We may use third-party services (such as Google Maps, reCAPTCHA, or analytics tools) that process limited technical data as part of operating this website.

6. Your rights

You can request access to, correction of, or deletion of your personal information, or lodge a complaint about how we've handled it, by contacting us using the details below. If you're not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

7. Contact

AKR Tree Services, 23 Kelly Ave, Burnside VIC 3023. Email: info@akrtrees.com.au. Phone: 0403 349 025.